How long has RCI been in business?

We opened our doors in 1998. Since then we have more than tripled the amount of document management solutions we offer to Arizona businesses.

What is your company mission?

To obtain and maintain 100% customer satisfaction. We accomplish this through our investment of talent, technology and a fresh, passionate approach to customer service.

Where are you located?

RCI’s Headquarters are located in Phoenix, Arizona. Our location puts us within minutes of virtually any city in the Metro Phoenix area.

What are the core offsite records storage services RCI offers?

RCI takes great pride in offering:

• Off-Site Records Storage
• Records Management
• Electronic Document Management
• Document Imaging
• Scan On Demand Services
• Document Storage
• Certified Data Destruction
• Information Management
• Secure Document Retention And Destruction
• Records Management Consultation

What are some of the “unique” traits of the RCI facility?

• Our 100,000 square foot warehouse facility stores millions of records for thousands of clients, big and small.
• RCI’s state of the art office space features a variety of special advantages for our customers, including a record review area for clients with laptop computers and secure Wi-fi.
• Dedicated space for certified document destruction – watch the process if you like!

How Secure are my records and valuable information?

• Our entire facility is secured with web viewable security cameras in all major areas including shredding areas.
• The building is monitored 24 hours a day, 7 days a week for security and fire. All visitors must be cleared before entering the building and are escorted at all times.
• Entrance to the facility can only be obtained via escort and keypad entry through a bullpen reception area.
• A 6’ tall, 420’ long concrete wall surrounds the perimeter of the RCI property.

What Industries and/or clientele does RCI serve?

RCI serves hundreds of companies in multiple industries – any business that needs to store, protect and/or manage their data and information can benefit from our services. Some of the industries we serve include:

• Healthcare
• Legal
• Title and Escrow
• Insurance
• Financial
• Retail
• Public Sector
• Small Business

What professional associations are RCI a member of and/or participate in?

• ARMA: A not-for-profit professional association and the authority on
  managing records and information – paper and electronic.
• AzHIMA: Arizona Health Information Management Association
• ALA: Association of Legal Administrators
• PRISM: Professional Records & Information Services Management
• NAID: National Association for Information Destruction, Inc.