RCI Newsletter – December, 2011

Admin On December - 6 - 2011
Happy holidays from your team at Record Center Innovations! We hope the season allows you to bring your family and friends close and share love and laughter. RCI would like to thank you for your business in 2011. We look forward to serving your document storage and records management needs for 2012! Wishing you a prosperous and happy 2012!

What’s happening at RCI…
Office closures in recognition of the holidays…RCI will be closed Monday, December 26th and Monday, January 2nd. Requests made Friday, December 23rd and Friday, December 30 will be fulfilled the Tuesday following the respective Holidays. Regularly scheduled destruction services will be rescheduled – expect a phone call from our Client Services Department. We will also be sending a reminder email before the holiday closures.
RSWeb and Services…
Electronic invoicing…

Over the past year we’ve converted more clients than ever to electronic invoice delivery. If you are interested in eliminating your paper invoice and would like the convenience of an electronic invoice, please contact Liz to make this simple change.


Preparing for End of Year Clean-outs and/or Destruction planning for 2012
RCI is ready to assist you with your end of year clean-outs or your 2012 destruction strategy/plan. Give us a call or contact Liz to discuss how we can help!
Record Connection…
Gartner: 10 Predictions for 2012, IT Departments to Adapt or be Swept Aside

If you thought the people in IT moaned a lot, then you won’t be able to hear yourself think once they get through this year’s Gartner’s IT predictions. The bottom line is that IT departments will have to adapt to working in the wider enterprise rather than within a narrow IT niche, or face elimination.

Read full article…

Human vs. Machine: How Adaptive Case Management Helps Insurance Firms Serve Customers


How does this notion of human and machine translate to success in the business world?

Read full article…


Action Needed: The Case for Recycling

The general population is aware that recycling products like plastic, oil, batteries, and paper is very helpful and good for the environment. The recycling bandwagon was back in full swing during the later part of the 90`s, and then slowly subsided because of the hassle of putting it into action.

Read full article…


In an effort to stay connected, RCI participates on Twitter, Facebook and LinkedIn. We hope to hear from you in the social media world!

FaceBook IconFacebook Twitter IconTwitter LinkedIn IconLinkedIn

Do you have news you want to share?

email us your news and we would be glad to share it with our RCI News readers.

Legal Note: Record Center Innovations is not responsible for the content of external internet sites.

Com · mu · ni · ty…
ARMA Arizona Chapter Canned Food Drive to Benefit St. Mary’s Food Bank

‘Tis the Season of giving! And the ARMA Arizona Chapter is sponsoring a canned food drive to benefit St. Mary’s Food Bank. Donations can be brought to Record Center Innovations at 3919 W. Washington Street in Phoenix or RCI can provide a collection box for your office. Please contact Liz with your interest in participating in the food drive.


Living with Cancer: A Mayo Clinic Symposium for Patients and Their Loved Ones

Click here for more information…


Outreach Opportunities…

Is there something going on in your community? Are you sponsoring an event? Tell us about it and we’ll feature it in our Community section next month.


We value our relationship and your business. If there is anything we can do to improve our services, I welcome your input. Please email me your ideas and thoughts.

Regards,
Erika Signature
Erika Peterson, VP, Operations
602-258-4000
epeterson@recordcenterinnovations.com

ARMA logo NAID logo logo_Prism

RCI Newsletter – November, 2011

Admin On November - 10 - 2011
It’s official, Fall is here. With the hot summer months behind us, we look forward to the holiday season and the end of the year. RCI is ready to help you with your document storage, imaging and destruction strategy/budget for 2012. If it’s time to make room in your facility by performing document clean-outs, we can help with that as well. We appreciate and value you and your business.

Contact Liz if you have questions regarding the above items, or to schedule a consultation.

What’s happening at RCI…
RCI is highlighted in the Arizona Business Gazette…
Being surrounded by paperwork is a nightmare scenario to most office administrators. But for Erika Peterson, Vice President of Operations for Record Center Innovations Inc., it is an environment in which she and her colleagues are comfortable…
Read full article…


New Customer…
We would like to welcome Valley Hospital Phoenix to the RCI family of customers! We look forward to providing excellent service to them and building a solid partnership.


Office closure in recognition of the holiday…
RCI will be closed Thursday, November 24th & Friday, November 25th for Thanksgiving. All requests made Wednesday, November 23rd will be fulfilled on Monday, November 28th. Regularly scheduled pickups will be rescheduled for the following Thursday and Friday. A reminder email will be sent out before the holiday closures.
RSWeb and Services…
Need your help in updating our records!
In preparation for the new year, we would appreciate your assistance in helping us update your account personnel by completing an “Authorized Representative Form.” Download the form here, or contact our office to obtain the form. This information you provide will detail which staff members have permission to request records for your company. Any representatives not listed on the form will be marked inactive and will not be allowed to request records without written permission. Once the form has been received, your account will be updated accordingly. Please feel free to contact our office at any time with questions. Thank you for your cooperation!


If you’ve recently moved…
Please fill out a Customer Data Sheet with your most current information. Download the Customer Data Sheet here to provide us the information to update your records. Please feel free to contact us at any time with questions. We appreciate your cooperation!


Preparing for End of Year Clean-outs and/or Destruction planning for 2012
RCI is ready to assist you with your end of year clean-outs or your 2012 destruction strategy/plan. Give us a call or contact Liz to discuss how we can help!
Record Connection…

Presidential Records in an Era of Social Networking: Updating the Presidential Records Act
Information about Obama administration’s policy for preserving tweets and other messages sent using social networks.
Read more…


Interest in Records Management Rises, Email Still Badly Managed
Recently, we took a look at records management in SharePoint in which we cited research from AIIM that showed spending on records management is set for a major increase.
Read more…


Free Webinar!
Records Management Policies and Practices in a Social Media World
This web seminar will help you better understand the impact of social media on records management and provide practical tools and strategies you can use to control social media records.
Read more…


What Is Imaging?
There are several reasons why organizations decide to transform these paper documents and make them available electronically…
Read more…


In an effort to stay connected, RCI participates on Twitter, Facebook and LinkedIn. We hope to hear from you in the social media world!

FaceBook IconFacebook Twitter IconTwitter LinkedIn IconLinkedIn

Do you have news you want to share?

email us your news and we would be glad to share it with our RCI News readers.

Legal Note: Record Center Innovations is not responsible for the content of external internet sites.

Com · mu · ni · ty…
John C. Lincoln Hospitals host Desert Mission Turkey Drive
Click here for more details!


John C. Lincoln North Mountain Tree Lighting Event
Click here for more details!


Outreach Opportunities…
Is there something going on in your community? Are you sponsoring an event? Tell us about it and we’ll feature it in our Community section next month.
We value our relationship and your business. If there is anything we can do to improve our services, I welcome your input. Please email me your ideas and thoughts.

Regards,
Erika Signature
Erika Peterson, VP, Operations
602-258-4000
epeterson@recordcenterinnovations.com

ARMA logo NAID logo logo_Prism

RCI Newsletter – October, 2011

Admin On October - 18 - 2011
Cooler mornings and evenings are the first sign that Fall is in the air. It’s the time of year that many of you are starting to prepare for end of year clean-outs and/or sending records offsite for storage. Or you’re working on your 2012 destruction plan and budget. Don’t put it off any longer! Contact RCI and get the ball rolling now to avoid delays and end of year rush.

Contact Liz if you have questions regarding the above items, or to schedule a consultation.

What’s happening at RCI…
RCI is awarded the 2011 Achievement in Operational Excellence at O’Neil’s 2011 SP Conference!RCI was selected from a group of over 500 International record centers to receive this award. The award is given each year to a company that displays a thorough knowledge of the software, utilizes its capabilities to the fullest and demonstrates a superior level of customer service and streamlined operations to their customers.

Read full story/press release…

RSWeb and Services…
Electronic invoicing…

Over the past year we’ve converted more clients than ever to electronic invoice delivery. If you are interested in eliminating your paper invoice and would like the convenience of an electronic invoice, please contact Liz Carrera to make this simple change.


Need a quick inventory of items recently sent to storage?

Follow the easy steps below to view 500 containers at a time.*

  • Under CONTAINER you will need to do a SEARCH and then a QUICK SEARCH
  • Select ADD DATE RANGE
  • Enter date range (ex. 9/1/2011 & 9/15/2011; the date range can be the same day
  • Click SEARCH
  • Once the containers have populated the CONTAINER screen, you can sort them by any of the columns across the top of the screen (simply click on the column name)
  • Once the inventory is complete, select OPTIONS, PRINT

*If you need to view more than 500 containers at a time, you will need to break down the add date range to smaller increments.


Destruction planning for 2012

Let us help you with your 2012 destruction strategy and plan so you can keep your budget balanced! Contact Liz if you have questions regarding destruction or to schedule a consultation.

Record Connection…

Get used to it, paper is not going away…
The reality is that few businesses or business processes are truly “paperless”. While many of our documents have become electronic, from e-mail to business documents to web-based forms, studies show that paper consumption has remained constant or is continuing to grow in many industries. That means paper cannot be dismissed as yesterday’s problem.
Read more…


Family Arrested in Sophisticated Identity Theft Scam
LAVEEN – They appeared to be living a middle class life. A 3,500 square foot house in Laveen, they were able to get loans and legitimate Arizona driver’s licenses. But DPS says it was all a scam.

Go Paperless, Save Money and the Planet
It’s no secret that businesses waste a lot of paper. No matter how effective one’s content and knowledge management is – the need to print files and documents is still inevitable. Out of necessity, storage costs and time spent searching and organizing has increased.

Pei Wei looks to fill jobs following ID theft sweep
Pei Wei is looking to fill dozens of positions at every one of their 16 Valley locations and some of the new hires might owe their jobs to Sheriff Joe Arpaio.

In an effort to stay connected, RCI participates on Twitter, Facebook and LinkedIn. We hope to hear from you in the social media world!

FaceBook IconFacebook Twitter IconTwitter LinkedIn IconLinkedIn

Do you have news you want to share?

email us your news and we would be glad to share it with our RCI News readers.

Legal Note: Record Center Innovations is not responsible for the content of external internet sites.

Com · mu · ni · ty…
Valued RCI customer, Casa Grande Regional Medical Center,
partners with The Foundation to host Golf Tournament

Click here for more details!


Valued RCI customer, John C. Lincoln Hospital North Mountain Hospital, hosts a Varicose Vein Seminar
Click here for more details!


Sunnyslope Art Walk, sponsored by John C. Lincoln North Mountain Hospital

You can still catch it – October 9th!
Click here for more details!


Valued RCI customer, John C. Lincoln Deer Valley Hospital, holds a seminar on Less-Invasive Treatment for UFE
Click here for more details!


Outreach Opportunities…
Is there something going on in your community? Are you sponsoring an event? Tell us about it and we’ll feature it in our Community section next month.

We value our relationship and your business. If there is anything we can do to improve our services, I welcome your input. Please email me your ideas and thoughts.

Regards,
Erika Signature
Erika Peterson, VP, Operations
602-258-4000
epeterson@recordcenterinnovations.com

ARMA logo NAID logo logo_Prism

RCI Newsletter – September, 2011

Admin On October - 18 - 2011
With the recent very hot temperatures, it’s hard to say that “fall is in the air,” but  the holidays and end of the year is truly right around the corner. For many of you, this means starting to prepare for “end of year clean-outs” and sending records offsite for storage. RCI is ready to assist you with this process and task! Order your label and box supplies now so you’re not behind the eight ball!

We’re also ready to assist you with your 2012 destruction strategy and plan so you can keep your budget balanced!

Contact Liz if you have questions regarding the above items, or to schedule a consultation.


What’s happening at RCI…
Meet our new operations team member…Chris is retrieving your rush requests and preparing items for delivery. He’s backing up the operations team and providing excellent support. Chris is a valuable member and a great addition to the team. Welcome, Chris!


RCI attends ALA Expo…Record Center Innovations, Inc. recently attended the ALA Education and Business Partner Expo here in Phoenix, AZ.


New Customer…
We would like to welcome North Mountain Medical & Rehab Center to the RCI family of customers! We look forward to providing excellent service to them and building a solid partnership.
RSWeb and Services…
Oh, no my session timed out!As many of you have noticed, an RSWeb login session will time out after ten minutes of inactivity. If you experience this “time out,” please be aware that your information did not fall into cyberspace. Upon logging into a new session, you can retrieve the items you were viewing or entering back into view by performing a simple Quick Search. To view newly added Containers, choose Pending Containers. Another option is Add Date Range which allows you to view items added within a specific set of dates. Feel free to email or call our Customer Service Department at 602-258-4000 for help or questions about the timeout security feature.


RSWeb Upgrades…RSWeb is scheduled to have an upgrade during the month of September, so keep an eye out for an official system upgrade notification. During this time RSWeb will be unavailable. After-hours customer service will still be available should you have any rush requests. For emergency, after-hours requests please call 602-418-4660.
Record Connection…

Senate Investigators Met With SEC Lawyer On Document Destruction
A powerful Senate investigative committee has met with and collected evidence from a Securities and Exchange Commission enforcement lawyer who is alleging the agency illegally destroyed thousands of records of inquiries into potential Wall Street wrongdoing.
Read full story…


Mortgage Lenders Network Document-Destruction Plan Challenged
The U.S. government objected to a request by the liquidating trustee for Mortgage Lenders Network USA Inc. to let the bankrupt subprime lender destroy records and ignore subpoenas.

Hackers tap EPISD system: Student, employee information, including Social Security numbers, compromised
The private information of thousands of El Paso Independent School District students, teachers and other employees is at risk after hackers broke into the district’s internal computer network.

Action Needed: The Case for Recycling

The recycling bandwagon was back in full swing during the later part of the 90`s, and then slowly subsided because of the hassle of putting it into action.

Read full story…


In an effort to stay connected, RCI participates on Twitter, Facebook and LinkedIn. We hope to hear from you in the social media world!

FaceBook IconFacebook Twitter IconTwitter LinkedIn IconLinkedIn

Do you have news you want to share?

email us your news and we would be glad to share it with our RCI News readers.

Legal Note: Record Center Innovations is not responsible for the content of external internet sites.

Com · mu · ni · ty…
Valued RCI customer, OpenWorks, participates in the Susan G. Komen Race for the Cure, Phoenix!
Click here for more details!


Valued RCI customer, John C. Lincoln Desert Mission , sponsors the Lincoln Guild Invitational Golf Tournament
Click here for more details!


Valued RCI customer, John C. Lincoln North Mountain Hospital, sponsors the Sunnyslope Art Walk
Click here for more details!


Valued RCI customer, John C. Lincoln Deer Valley Hospital, holds a seminar on Less-Invasive Treatment for UFE
Click here for more details!


Outreach Opportunities…
Is there something going on in your community? Are you sponsoring an event? Tell us about it and we’ll feature it in our Community section next month.

We value our relationship and your business. If there is anything we can do to improve our services, I welcome your input. Please email me your ideas and thoughts.

Regards,
Erika Signature
Erika Peterson, VP, Operations
602-258-4000
epeterson@recordcenterinnovations.com

ARMA logo NAID logo logo_Prism

RCI Newsletter – August, 2011

Admin On August - 11 - 2011
Well, it’s August, which means that most of us are getting a bit tired of the heat. The good news is that Fall is right around the corner and that means cooler weather and less chance for dust storms. We’d like to take this opportunity to remind you how important you and your business is to RCI. We value your feedback and ideas, so if there’s anything we can do to better serve you, please let us know!


What’s happening at RCI…

Good Deed Award Winner…The July Good Deed recognition award went to Sergio Briseño in Warehouse Operations. RCI employees chose Sergio for his leadership during the multitude of special projects taking place this summer. Sergio’s “Can-Do” attitude is contagious, which explains why he has been able to take on the added responsibility and motivate his peers at the same time. Thank you and congratulations, Sergio!


New Customers…We would like to welcome Eckley & Associates to the RCI family of customers! We look forward to providing excellent service to them and building a solid partnership.


RCI partnered with ABC 15′s Deal of the Day
On Thursday, July 14th, RCI held a shred day for all consumers who had a Smart Shopper Savings Club Card. We had such a great turnout that we look forward to holding another event soon. Check out the video on our press page to see the Deal of the Day clip.

RSWeb and Services…

For those of you boxing records for RCI file-level indexing…Please mark the outside of each container with a range of the contents. Including such information is helpful when in search of a record. Whether the need for search occurs prior to your pickup or soon after, this ensures that the record is found quickly and efficiently. For example an alpha-range indicates that the records inside are ordered alphabetically (i.e. ABR-BRA). A numerical or sequence range, such as 1001-1021, indicates that the contents are ordered sequentially. For added security, the range information may be entered into RSWeb. email Customer Service for assistance with this feature at (602) 258-4000.


Friendly Reminder Regarding Boxing Records…Refiles or records already tracked at the file-level, should be boxed separately from NEW files. Refiles are processed and scanned in to the record center upon arrival, and if they are mixed with NEW files, it could cause a delay in scanning and and/or servicing the record should you need to recall it. email Customer Service with any questions about this process at (602) 258-4000.

Record Connection…

More GARP® in the media!
Check out the latest article in Law Technology News re: Principle of Transparency.
Read full story…


Contractor Appointed to be HIPAA Cop
The Health and Human Services Department (HHS) has awarded consultant KPMG a $9 million contract to help the Office of Civil Rights create an audit program to verify that healthcare providers, health plans and their business associates adhere to HIPAA privacy and security standards.

Environmental Issues: Recycling
Find out how recycling works-and how it benefits the environment and the economy. Learn practical tips for recycling engine oil, batteries, trash, computers, electronics and more.

What We Can Learn About the Content Management Market ?from the Launch of iCloud
Read more on the blog.hyland.com

In an effort to stay connected, RCI participates on Twitter, Facebook and LinkedIn. We hope to hear from you in the social media world!

FaceBook IconFacebook Twitter IconTwitter LinkedIn IconLinkedIn

Do you have news you want to share?

email us your news and we would be glad to share it with our RCI News readers.

Legal Note: Record Center Innovations is not responsible for the content of external internet sites.

Com · mu · ni · ty…

Valued RCI customer, Lerner & Rowe, partners with the Phoenix Rescue Mission
Every year Lerner & Rowe works with the Phoenix Rescue Mission to raise water for the homeless. Download the flyer with more information. If you would like to donate water bottles, let us know and we can pick them up with your regularly scheduled service.

Valued RCI customer, Mayo Clinic, hosts Mayo Clinic Heritage Days
Mark your calendar for Oct. 3-7, 2011. This year’s theme: Growing Our Heritage. Visit their website for or more information.


Outreach Opportunities…
Is there something going on in your community? Are you sponsoring an event? Tell us about it and we’ll feature it in our Community section next month.

We value our relationship and your business. If there is anything we can do to improve our services, I welcome your input. Please email me your ideas and thoughts.

Regards,
Erika Signature
Erika Peterson, VP, Operations
602-258-4000
epeterson@recordcenterinnovations.com

ARMA logo NAID logo logo_Prism

Exceeding your expectations…one document at a time.

Call us now! (602) 258-4000